Every request tracked. Every response grounded in your specs. Every decision logged for the record. From email intake to audit-ready closeout — automated.
Every construction and manufacturing team knows the feeling. Requests pile up, deadlines slip, and when something goes wrong the paper trail is a mess of forwarded emails.
RFIs arrive in shared inboxes, get buried, and fall through the cracks. No one knows what's open versus resolved.
Without automatic timers, overdue RFIs only get noticed after the damage is done — schedule slippage, costly rework.
Someone has to read every RFI, figure out who should answer it, and route it manually. That someone is usually already overloaded.
Different engineers answer the same question differently. Contradictory responses create liability and confusion downstream.
When a dispute arises months later, nobody can reconstruct who said what, when, and based on which spec revision.
Management has no real-time view of open RFI volume, team workload, or which requests are approaching deadline.
Eight workflow blocks that transform a chaotic inbox into a traceable, defensible record — without removing human judgment from the decisions that matter.
Email, web form, or webhook. Any channel, one queue.
Subject, urgency, trade, and spec section extracted automatically.
Rules assign to the right reviewer based on trade and project.
Semantic search surfaces relevant spec passages and prior answers.
Response drafted from your actual documents. Sources cited.
Engineer reviews, edits, approves or escalates. Never skipped.
Response sent through email, portal, or project-system callback.
Full event record written, SLA closed, and closeout evidence retained.
The workflow is designed so that AI accelerates the work that slows engineers down — research and drafting — while keeping humans in control of every response that goes out the door.
Capture RFIs from email, web forms, webhooks, or direct API. All land in one queue with consistent structure.
Setup guide →Trade, urgency, spec section, and project — extracted automatically so nothing needs to be manually sorted.
See how →AI responses reference your actual specs, shop drawings, and prior RFI archive — not general knowledge.
KB setup →Automatic timers start on intake. Overdue items escalate up the chain. Nothing slips silently past deadline.
Tracking →Every event — intake, classification, routing, draft, edit, approval — timestamped and stored. One-click export for closeout.
Audit log →Response time trends, team workload, overdue counts, and AI draft acceptance rate — all on one dashboard.
Analytics →Start your free trial and run your first RFI workflow in under 30 minutes.